BeMoonAI Terms of Service

Updated on: 02/19/2025

Thank you for using BeMoonAI!

These Terms of Service ("Terms") govern the use of services provided by BeMoonAI, operated by BRACAIOLI TECNOLOGIA, EMPREENDIMENTOS E NEGÓCIOS DIGITAIS ("Company", "we" or "our"), including our software, applications, websites, and any other associated service ("Services"). By accessing or using our Services, you agree to these Terms. If you reside in the European Union, Switzerland, or the United Kingdom, specific terms may apply according to local legislation.

1. Registration and Access

Minimum Age: To use our Services, you must be at least 13 years old or the minimum age required in your country. If you are under 18, you need permission from a legal guardian.

Registration: You must provide accurate and complete information to create an account and are responsible for all activities performed on it.

2. Use of Our Services

What you can do: As long as you comply with these Terms, you can access and use our Services in accordance with applicable laws and our guidelines.

  • What you cannot do: You cannot:
  • Use the Services for illegal, harmful, or abusive purposes;
  • Modify, copy, sell, or distribute our Services without authorization;
  • Attempt or help third parties to reverse engineer BeMoonAI systems;
  • Extract data in an automated way without permission;
  • Represent that results generated by the Services were created by humans when they were not;
  • Interfere with the operation of the Services, including bypassing usage limitations;
  • Use AI outputs to develop competing services.

3. Content and Intellectual Property

Your Content: You can provide inputs ("Input") and receive outputs ("Output") from the Services. You are responsible for ensuring that your Input does not violate laws or third-party rights.

Ownership: You maintain ownership of the Input provided and own the rights to the Output generated, as long as it does not violate our policies. Similar outputs may be provided to other users due to the nature of AI.

Our Use of Content: We may use the generated content to maintain, develop, and improve our Services, as well as comply with legal obligations.

4. Paid Accounts and Payments

Billing: If you purchase paid services, you must provide accurate payment information. Subscriptions are automatically renewed until cancellation.

Cancellation: You can cancel your subscription at any time. Payments already made are not refundable, except as required by law.

5. Termination and Suspension

We may suspend or terminate your access if you violate these Terms, if required by law, or if your use poses a significant risk. If your account remains inactive for more than one year, we may also terminate it.

You may dispute a suspension or termination by contacting our support.

6. Limitation of Liability

The Services are provided "as is" and we do not guarantee that they will be uninterrupted, accurate, or error-free. We are not responsible for indirect, incidental, or consequential losses, and our total liability will not exceed the amount paid for the service in the 12 months preceding the event.

7. Dispute Resolution

Mandatory Arbitration: Any dispute between you and BeMoonAI will be resolved by mandatory arbitration, except for legal exceptions. If you do not agree with this provision, you may opt out of arbitration within 30 days after creating your account.

Class Action Waiver: You agree to resolve disputes only individually and not as part of a class action.

8. Intellectual Property

All rights to the Services belong to BeMoonAI. You may not use our name or logo without permission.

9. Data Deletion

BeMoonAI respects your right to control your personal data. You can request the deletion of your data through the following methods:

9.1 For users accessing via Facebook:

If you use Facebook to access BeMoonAI, you can delete your data through one of the following methods:

  1. Through Facebook settings:
    • Access your Facebook settings at facebook.com/settings
    • Navigate to "Apps and Websites"
    • Locate BeMoonAI in the app list and click "Remove"
    • This will automatically send a deletion request to our servers
  2. Directly on our website:
    • Access your user profile at bemoonai.com/profile
    • Click on "Privacy Settings"
    • Select "Request Data Deletion"
    • Confirm your request

9.2 For all users:

Regardless of how you access our services, you can request the deletion of your data through the following methods:

  1. Support email:
    • Send an email to [email protected] with the subject "Data Deletion Request"
    • Include the email or username associated with your account
    • Our team will process your request within 30 days
  2. Direct contact:
    • Contact us at the following address: Rua Rio de Janeiro, 243, Sala 802 | CEP: 30160-040 | Centro | Belo Horizonte | MG
    • Include necessary details to identify your account

9.3 Deadline and confirmation:

After receiving your deletion request, we will:

  1. Confirm receipt of the request within 5 business days
  2. Provide a unique confirmation code to track the request
  3. Process the deletion within 30 days
  4. Send a confirmation when the deletion is completed

9.4 What is deleted:

When you request the deletion of your data, we:

  1. Remove or anonymize all your identifiable personal data
  2. Delete content created by you, including conversations and messages
  3. Remove your authentication and access information

Some aggregated and anonymized data may be retained for statistical purposes, in compliance with applicable legislation.

9.5 Limitations:

In some cases, we may be required to retain certain data for legal reasons or to protect our legal rights. When this occurs, we will inform you about the data we need to retain and the reason.

10. Modifications to Terms

We may update these Terms periodically. We will notify you of significant changes and recommend reviewing this page regularly.

11. Contact

For questions or support, contact us by email: [email protected].

12. Acceptance of Terms

By using BeMoonAI, you fully agree to these Terms of Service.